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CHATplus - a new service from CHATGLOBAL

Using CHATplus from your mobile phone

Making super-low-cost international calls from your mobile couldn't be easier thanks to CHATplus. This page will explain how you do it. We'll also offer some advice on how you can make things easier on yourself when it comes to regular dialing too.
Also check our CHATplus FAQ page.

Making the Top-up

You can top-up your mobile in one of two ways:

1. Top-up your mobile phone using a BT line - dial 0901 366 4112 from a BT line and at the prompt enter your mobile phone number. The call will cost you exactly £1 on your home / office BT line and you instantly get £1's worth of call time credited to your mobile.

2. Top-up directly from your mobile - Text us the message CHATG to the short number 83006. This text will cost you £3 and we will credit your mobile phone with £3 of call credit.

Making the Call from your mobile
After topping-up you can make international calls from your mobile any time you want. All you have to do is dial one of the access numbers - 0207 124 6666 is probably best (read on for details) - followed by your international number in full - remember not to press your send or call button again after you have dialed the international number.

The access numbers your can use are 0207 124 6666 or 0800 594 6666 or 0845 451 6666.

Which access number should you use? The answer to this will depend on which mobile network you are with and the specific tariff plan that your network has you contracted to. For instance - if you have bundled free minutes with your network then the 0207 number may be the best to use. Or - if your network allows you to dial 0800 numbers for free (many charge for a standard national rate call) then the 0800 number may suit you best.

To get the best possible value from CHATplus please check your personal charging structure with your mobile network. Your network will be able to tell you which of the above access codes will be the cheapest for you to use.

You needn't worry too much. The most that any call is likely to cost will be equivalent to your standard calls to a landline. So at worst - you can call the USA from your mobile for the cost of a standard call plus just 1p

CHATplus Worldwide call rates

Prices quoted includes VAT and based on calls made from a BT account

Calls are charged per your current telephone providers' policy - with BT that is a flat charge per call of £1 including VAT. When making the international call there is a 5p call connection charge and calls are charged per minute. All Top-up calls are billed at your telecom providers relevant 0901 call rate. To find out the cost of calling from a service provider other than BT, contact your service provider directly; remember your service provider may have a minimum call or connection charge for all calls. Bill payersâ permission must be obtained before dialing the 0901 number. Calling subject to availability. Rates and minutes shown are based on the 0845/0207-access number and will be charged at your service providers lo-call & standard national rates. Rates are effective from 17/06/2003 and may change without prior notice. The international calls will be rounded to the nearest penny and are charged per minute, a 5p call connection charge applies to each call. 0800 freephone access is available; add 3p to the quoted rate. An 18p/min surcharge will be applied for freephone calls dialed from any payphone. Your mobile phone service provider may charge for access to freephone numbers and charge different rates for access via 0845 numbers. If calling from a mobile phone remember to only press the call or send button after dialing the access number but not again after dialing the destination number. Charging for access numbers by your service provider is from the time of connection to the CHATplus service. Some calls to International mobiles, non-geographic numbers and foreign premium rate numbers are charged at different rates to that of the country. The national call rate does not include non-geographic numbers (e.g. 0645, 0845, and 0870). Savings are based on BT peak rates before promotions or discounts, as of 25/05/2003. *Top ups from any one phone number are limited to £20 in any one day and £50 over a 30 day rolling period. There is no cost for attempted top-ups after a limit has been exceeded